How it works

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Easy to use

HubDialer operates entirely from the cloud. That means you don’t need to download software or purchase equipment, and you don’t need technology experts to get up and running.

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01. Set up your account

It only takes a few minutes, and HubDialer’s self-serve and easy-to-use platform instantly allows you to create calling campaigns, purchase minutes, and start calling and monitoring in real-time, from anywhere.

Purchase minutes - During campaigns, you can monitor how many calling minutes remain in your budget, and what your “burn rate” is over time – so you can get the most out of the funds and volunteer resources you’ve allocated.

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02. Load your list

Load your targeted audience data file. HubDialer’s list loading has fully customizable data fields for script variables. You can easily upload a new list or use a list from a previous calling campaign.

HubDialer also has the householding feature available for web only campaigns, so HubDialer can manage contacting multiple recipients in a single household.

Scrub against other previously loaded calling campaign lists, so you can quickly manage the new data coming in across all your calling efforts.

03. Enter your script

Leave the guesswork out for volunteers. Your script in HubDialer can be organized to be easy to navigate for volunteers and easy for data collection & analysis.

Modify Scripts On-the-Fly
As your campaign progresses, HubDialer’s monitoring, reporting, and your volunteer’s feedback will inform how you can improve your scripts. There’s no need to wait – HubDialer lets you update scripts on-the-fly and immediately push revisions to your volunteers via their web browser interface.

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Questions and Responses

Capture important data points from call recipients throughout the script, with the option to add up to 9 different answer responses for each question.

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Text Blocks

Text blocks can add any data variables you like, so you can include the recipient’s name and other information that may be helpful for the caller.

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Agent Instructions

Agent Instructions are helpful context for callers to know how to navigate the script

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Patch-Throughs

Allow recipients to advocate directly with patch throughs to their representative or an organization. The patch setup on a script is easy and seamless, so volunteers can focus on what matters most: persuasion.

04. Monitor in real-time

Reporting & Dashboard
From your web-based dashboard, observe call progress and response reporting as results are tallied by your volunteers. You can also keep track of the remaining dials in your campaign and drill down on detailed info about your volunteer callers.

As your campaign progresses, HubDialer’s monitoring, reporting, and your volunteer’s feedback will inform how you can improve your scripts. There’s no need to wait – HubDialer lets you update scripts on-the-fly and immediately push revisions to your volunteers via their web browser interface.

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Listen in on your volunteers’ calls while they’re happening so you can monitor performance, improve scripts, and coach your team to greater success.

Easily redirect your volunteer resources where they’re most needed. HubDialer lets you re-assign volunteers, on-the-fly, to another calling program.

Take HubDialer for a test drive with 500 free minutes! Get your account up and running in minutes with no set up fee or credit card required.

Testimonials

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